Refund and Returns Policy

At Optical Palace, customer satisfaction is our priority.

• Check Before You Accept: Please inspect your product in front of the delivery person. If you’re not satisfied, you can return it immediately by paying the delivery charge.
• Customized Orders: Products with customized lenses are non-returnable. Partial refunds may be available in special cases.
• Refund Process: For eligible returns, we will refund the product price. Refunds will be processed through your original payment method.

For any issues, feel free to contact us at: 📞 +88013 0065 3850
📧 opticalpalacebd@gmail.com